Hospitality

Hospitality – service that supports

In hotels and hospitality venues, every detail matters – for guests and teams alike.
Between reception, service, and cleaning, operations must support rather than interrupt. Robotics solutions step in where time is short, distances are long, or quick responses are needed – enhancing human service, not replacing it.
Technology that relieves – without losing atmosphere
From breakfast shifts to evening events: autonomous robots handle transport routes, deliver supplies, clean between services, or inform guests – discreetly, politely, and visually customizable. Thanks to IoT connectivity, they can be centrally managed, linked to elevators and door systems, and aligned with existing workflows.
Thoughtful. Supportive. Personally experienced.
Whether as a visible helper or a quiet background assistant, these solutions scale flexibly, can be visually personalized, and functionally combined. The result: more time for guests – and operations that run smoothly, even under pressure. Hospitality stays human – robotics helps make it feel that way.

Robotics doesn’t replace care – it creates space for genuine human connection.

Interaction & communication

A true welcome starts long before check-in.

Robots with AI-powered speech systems greet guests, provide orientation, answer questions, or escort them to specific areas – multilingual, friendly, and present. Children especially enjoy the robots’ approachable design, small animations, or entertainment features.

Informative – without overwhelming

Robots can display breakfast times, house rules, or emergency numbers, inform guests about current events, or explain when the play area is open. They can even be used to greet guests during reservation moments – as a charming addition to personal service.

Digital service, delivered with a human touch

Thanks to IoT connectivity, content can be centrally managed, adapted seasonally, or tailored to time and location. This brings clarity – for guests, teams, and operations alike.

We’ll work with you to develop the solution that strengthens your communication – in harmony with the style of your establishment.

Cleaning

Clean spaces aren’t a bonus – they’re the standard for a great guest experience.

Whether in the lobby, hallway, restaurant, or elevator area: cleanliness expectations are high – and operations must continue without disturbing guests. Autonomous cleaning robots step in exactly where time is short or processes need support.

Cleaning while others enjoy

The robots work quietly, efficiently, and autonomously – even between service periods, late in the evening, or during events. Tasks can be centrally scheduled, aligned with occupancy levels, or triggered manually when needed. Short-notice deployments are also possible – for example, when an unexpected cleaning requirement arises. Staff on-site can easily activate or control the devices directly.

Discreet. Traceable. Supportive.

Robots assist housekeeping teams without replacing them – they take over tasks that would otherwise reduce the time available for personal guest attention. This creates more space for guest interaction, while cleanliness becomes plannable, documented, and transparent.

We’ll work with you to find the right solution for your operations – tailored to frequency, room type, and business model.

Transport

Many routes, little time – a typical day in hospitality.

Whether it’s drink orders, dirty dishes, or fresh linens – constant walking eats up time and interrupts direct guest interaction. Autonomous transport robots handle exactly these tasks – efficiently, discreetly, and always ready for use.

Support between kitchen, reception, and guest floors

The robots move independently throughout the building, transporting items between rooms or floors and integrating seamlessly into daily operations. They don’t disturb staff or guests – in fact, by taking over routine routes, they free up time for more personal attention. Elevator control and automatic door opening are easily managed thanks to IoT integration.

Reliable. Flexible. Close to operations.

These robots can be deployed as needed – during regular service or spontaneously, e.g. during peak hours or events. Recurring tasks like clearing tables or restocking stations can also be planned and executed automatically.

We’ll work with you to define the transport solution that fits your operation – efficient, unobtrusive, and service-focused.

Information

Informing, entertaining – and inspiring your guests.

In hotels and restaurants, it’s not just about accommodation or dining – it’s about experiences. Robots with display or voice functions offer a new kind of visibility: for services, offers, and everything that makes a stay memorable.

More than information – real communication

Robots can present current menus, event details, or opening hours for areas like the wellness zone or kids’ playroom. They communicate house rules, show directions, or gently remind guests of guidelines. They can even create emotional moments – with a warm welcome message, fun animations for children, or tailored recommendations for in-house events.

Customizable. Centrally managed. Brand-enhancing.

Whether for seasonal campaigns, job postings, or internal communications – content can be managed via IoT platforms, synchronized across locations, and styled to fit your brand. The result is a consistent, digital guest experience – always relevant, always engaging.

We’ll help you create the communication solution that makes your messages stand out – clear, stylish, and impactful.

English

Abweichungen vom Standardwert sind abhängig von Nutzung und Konfiguration möglich.

Abweichungen vom Standardwert sind abhängig von Nutzung und Konfiguration möglich.

Abweichungen vom Standardwert sind abhängig von Nutzung und Konfiguration möglich.

Abweichungen vom Standardwert sind abhängig von Nutzung und Konfiguration möglich.

Abweichungen vom Standardwert sind abhängig von Nutzung und Konfiguration möglich.

Abweichungen vom Standardwert sind abhängig von Nutzung und Konfiguration möglich.

Abweichungen vom Standardwert sind abhängig von Nutzung und Konfiguration möglich.